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The Akim Machinery received 1270 appeals from individuals during 2016
Where 1132 applications redirected for consideration by the subsidiary organs and other departmental organizations for resolution.
All received applications to be considered by the region government, to be established those responsible for follow-up. The Akim Machinery takes control over execution of request.
The Akim Machinery considered 138 applications of individuals during this period. Of the total number of applications received by: clarified – 126, consideration discontinued - 2, written off without consideration- 1, satisfied - 7, under consideration - 2.
The bulk of individuals applications are the following:
- Labor and employment, social security and pension support, release, arrears of wage - 381;
- Housing and communal services, consumer services, housing - 347;
- Land resources - 97;
- Education - 35;
- Culture and Art - 36;
- General issues of governance - 16;
- Health, sanitation and hygiene - 30;
- Justice and the rule of law -65, the rest on other issues.
113 applications received from legal entities during 2016. 101 of them forwarded for consideration by the subsidiary organs and other organizations for the resolution.
During the current period the Akim Machine has considered 12 applications of legal entities, including: explained – 11, satisfied - 1.
The bulk of legal entities applications are the following:
- Land resources - 49;
- Housing and communal services, consumer services, housing - 5;
- Construction - 2;
- Enterprise - 10;
- General issues of governance - 3;
- Culture and Art - 1, the rest on other issues;
Received from other agencies, including the parent agency - 249 applications of individuals and legal entities.
The RoK President’s Administration - 249 including
- Individuals - 237;
- Legal entities - 12;
The Prime Minister’s Office of the Republic of Kazakhstan - 86 including
- Individuals - 44;
- Legal entities - 42;
During the reporting period answers to all received applications of citizens and legal entities prepared and sent timely to higher authorities (Administration of the President of the RoK, Office of the Prime Minister of the RoK, Ministries and Committees) and the applicants.
During this period, Akim of the region and his deputies have received 88 citizens on personal matters.
December 30, 2016